A few weeks ago, I ordered a southern magnolia seedling and put in the correct mailing address. however, when I paid with apple pay it changed the mailing address to the address attached to my debit card. this was order #3560. As soon as I realized my mistake, I placed another order with the correct address, this was order #3561. I quickly emailed your provided contact email letting you know my mistake and included the order number (3560) asking it to be cancelled and refunded. You then proceeded to cancel and refund order 3561, the order with the correct address. While I was annoyed, I still had access to the other address and figured I would just have somebody collect it from there in Atlanta for me. However, it arrived 10 days later than it was supposed to and showed up basically dead. In the end, I still have no plant in the location I intended to order it and the one I do have (at the wrong location) is useless to me as it has died and has no leaves. I would like a full refund of order #3560 if possible.
Gift for Father's Day. Unfortunately, he did not see the root and leaves. He did not expect it will be growing. Perhaps, the item will be returning.
When the plant arrived, it was already shriveled. I’ve tried everything possible get it to come back, but it died.